Our policy lasts 100 days. If 100 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (unopened). You can determine if an item is suitable for return by following a simple common sense rule: if the item is in the condition you would like a new item you’ve purchased to be, then it is acceptable as a return. Remember that we have to re-stock this item so another customer can purchase it.
Several types of goods are exempt from being returned. Used or opened items cannot be returned.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please contact us for a return merchandise request. If you send us a message via our Contact Us page, it should include:
There are certain situations where no refunds or only partial refunds are granted:
Once your return is received and inspected, we may send you an email to notify you that we have received your returned item. We may also notify you of the approval or rejection of your refund.
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within ten business days.
We do not offer exchanges for returned products.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you have any questions about our Returns Policy, please feel free to: firstname.lastname@example.org